Internal Policy for Quality
Madeira Regional Archives’ strategy is oriented towards quality either in its internal relationships or in its effective services. In fact, this is the basis of its organizational structure according to the Mission, Vision and Values set on the following values:
To ensure the maintenance, preservation, diffusion and accessibility of the historical and bibliographical records by citizens, respecting all legal requirements related to this institution’s activities.
To set Madeira Regional Archives as a remarkable institution in terms of documents management and organization, creating a work environment that promotes its human resources trough apprenticeship, exchange of experiences and solutions, work group and communication.
To guarantee continuous progression of the services rendered oriented throughout performance indicators associated with the appropriate preventive and corrective actions.
The Direction of Madeira Regional Archives takes upon itself the surety of effectiveness of quality in the services rendered according to the principles presented above.